When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
1. Introduction
We value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with us through our website, submit rental applications, request maintenance, communicate with our team, or otherwise use our property management services (the “Services”).
2. Information We Collect
We collect personal information from current residents, applicants, vendors, contractors, and website visitors, including:
a. Information You Provide
- Full name
- Email address
- Phone number
- Mailing and property address
- Employment and income details
- Social Security number (for tenant screening)
- Emergency contacts
- Maintenance requests and communications
- Payment information
b. Information Collected Automatically
- IP address
- Browser and device information
- Usage data (pages visited, forms submitted)
- Location data (approximate)
- We may use cookies and similar technologies to improve our site experience and analyze traffic.
3. How We Use Your Information
- We use your information to:
- Manage rental applications and tenant relationships
- Communicate with you about your lease, payments, and maintenance
- Process rent payments and other transactions
- Respond to maintenance and service requests
- Screen applicants in compliance with fair housing laws
- Send important notices, updates, and alerts
- Comply with legal obligations and protect property interests
4. Sharing of Information
- We do not sell your personal data.
- We may share your information with:
- Credit and background check services (for rental applications)
- Maintenance vendors and contractors
- Property owners we manage on behalf of
- Payment processors and utility billing services
- Legal or regulatory authorities when required
- All third-party providers are contractually required to maintain data privacy and security.
5. Your Privacy Rights
- Depending on your location and applicable law, you may have rights to:
- Access the personal data we hold about you
- Correct or update your data
- Request deletion (where applicable)
- Opt out of certain communications
- To exercise any of these rights, please email us at: privacy@westcalmgmt.com
6. Data Security
We use industry-standard physical, technical, and administrative safeguards to protect your personal data. However, no system is 100% secure. Please notify us immediately of any suspected unauthorized use of your information.
7. Cookies and Website Usage
- Our website uses cookies to:
- Maintain session preferences
- Analyze traffic and performance
- Enhance user experience
You may adjust your browser settings to refuse cookies, though doing so may limit site functionality.
8. Links to Third-Party Sites
This website may contain links to third-party platforms (e.g., resident portals, utility bill payment). We are not responsible for the privacy practices of these external services. Please review their privacy policies separately.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last Updated” date. Significant changes will be communicated directly when required.